Frequently Asked Questions

BELOW YOU CAN FIND A LIST OF THE MOST COMMON QUESTIONS OUR CUSTOMERS ASK BEFORE AND AFTER THE PURCHASE.

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1. Do you offer financing on purchases?

Yes, we offer convenient financing options on qualifying purchases, as well as low monthly payments and no annual fee. You may apply online, through one of our finance partners. Reach out via text to apply 713.543.1152

Snap Finance

Progressive Leasing

Affirm

Acima

Klarna

2. How do I place an order?

It's easy. First, click on the product image or product name to view the item details. To add an item to your order, enter the quantity you wish to purchase into the Quantity box then click the Add to Cart button.

When you are ready to checkout, you have two options to choose from. You can click the Checkout Now button right after you've added an item to your cart or you can click on the Cart or Checkout button in the upper right hand section of every page.

When viewing the entire contents of your cart clicking on the Proceed to Checkout button at the bottom of the page will take you to a Sign In page. Here, you can Sign In if you already have an account with us, or you can continue shopping as a Guest.

When you have made your Sign In choice, you will complete a series of forms with your billing, shipping and payment information. Upon completing these forms, just click Place Your Order. A confirmation page will show a summary of your transaction. You may choose to print this for your records. An email version of this summary will be sent promptly.

Phone Orders: You can also place your order by calling us at 713-543-1152.

3. How do I send items to multiple addresses?

If you are ordering multiple quantities of the same item and wish to send them to different addresses, make sure to add each item to your cart separately. You will be able to specify the different addresses on the Shipping page in Checkout.

4. How much is shipping? How much is delivery for furniture?

At Babe & Co., our goal is to deliver your purchase in the quickest and most economical way possible. Shipping costs and delivery methods may be upgraded in Checkout if consolidating items in your order will provide better shipping rates and times.

The exact shipping amount for your entire order will be calculated and displayed during Checkout.

5. How soon can I receive furniture?

Our goal is to deliver your furniture in the quickest way possible offering you the best service at the best price. We review each order individually, factoring in destination, weight and size of items. These factors are used to determine the shipping method or methods selected for each order. Items ordered together may not ship together.

In-stock accessories and small furniture items are shipped via Standard Delivery and typically arrive at your door in 3-5 business days from the time of the order. Business days are Monday through Friday, excluding holidays. Some furniture and furniture accessories shipping by Standard Delivery cannot be upgraded to Second Day or Next Day Air.

Larger boxed items are shipped via Basic Freight Delivery and typically arrive within 7-10 business days from the time the order leaves the regional warehouse.

  • Deliveries are made to the door
  • 1-2 days prior to delivery, our carrier will call to set up a delivery time frame
  • Delivery will occur Monday through Friday during business hours
  • A responsible adult, at least 18 years of age, must be available to sign for the delivery
  • You are responsible for unpacking, assembly and discarding of packaging materials

In-Home Delivery to ZIP codes within the continental U.S. that are within 100 miles of our 36 shipping points may be delivered via our Local In-Home Delivery service. Delivery of in-stock furniture usually occurs within 5-10 business days from the time of the order, though some areas may take longer.

  • You will receive a call two days before your scheduled delivery date with a 2-3 hour delivery time frame.
  • A responsible adult, at least 18 years of age, must be home to sign for the delivery
  • We'll unpack the items, place them in the room of your choice and remove the packaging materials
  • Should you need to reschedule or cancel your delivery, please contact us at least 3 days prior to the scheduled delivery date to avoid a $35 rescheduling fee
  • Please note that deliveries are routed geographically, therefore, we are unable to honor specific delivery time frame requests
  • Orders that are paid in full must be delivered or picked up within 60 days.

In-Home Delivery to ZIP codes within the continental U.S. that are more than 100 miles from our 34 shipping points are contracted out with a professional shipping company. Shipping time for our Long Distance In-Home Delivery service is approximately 15-20 business days, though remote areas may take longer.

  • You will receive a call up to 24 hours before your scheduled delivery date with an estimated time of delivery
  • A responsible adult, at least 18 years of age, must be home to sign for the delivery
  • We'll unpack the items, place them in the room of your choice and remove packaging materials to your curbside or closest trash area
  • Orders that are paid in full must be delivered or picked up within 60 days.

Custom/Made to Order items require a 50% non-refundable deposit. Custom/Made to Order items cannot be canceled, exchanged or returned and require extra production time. Production time varies from vendor to vendor. Upholstered furniture may be delivered via our Basic Freight, Local In-Home or Long Distance In-Home Delivery service. Refer to your order confirmation email or receipt to know which service is delivering to you. We will notify you when your items are ready to be scheduled. Sign up for text, email or phone notifications to be alerted.

Do you charge taxes?

Taxes are calculated for each shipping address total based on the state to which the item(s) is shipped. We will add all applicable taxes to items shipped to AK, AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, and WY.

  • Where and when applicable, we collect sales tax on shipping.
  • Taxes also apply to Gift Boxes. This amount will be included in your Total Tax at Checkout.
  • Purchasers in some states may be responsible for reporting and paying applicable sales and/or use tax to their state.
  • From July 1, 2022, through June 30, 2023, the State of Illinois sales tax on groceries is 0%. *Local taxes may apply.

Do you have a price match policy?

We guarantee the best price. If you find a lower price on an identical name-brand item/model number available at another store or website, we will happily match the price at the time of your purchase. Some exclusions and restrictions apply.

What are the terms and conditions of your price match policy?

Please see our price match guarantee terms and conditions below:

  • Only one price match per identical item per person.
  • At the time you request a price match, the lower price must be published and valid and you must present an original, complete paper advertisement, online validation or website address showing the valid price.
  • At the time you request a price match, the lower price item must be in stock.
  • We reserve the right to verify an advertised price and the availability of the item.
  • Price match is valid only in the U.S.
  • Price match is valid for online and in-store purchases.
  • Price match is offered only the day of your purchase.
  • Item must be identical in brand name, size, weight, color, quantity and model number